A concerned commuter took to Facebook last night to share a troubling experience which she alleged took place aboard ZR74 — a ZR van operating on Route 11 to Silver Sands. What started out as a typical ride quickly turned into something far more disturbing.
According to the passenger’s post, the ride began with the usual ZR antics: loud music and the conductor hanging out the open door. Nothing seemed out of the ordinary — until a woman passenger rang the bell to get off at Rendezvous Hill.
Instead of pulling over at a bus stop, the driver reportedly made a reckless decision to overtake three stationary vehicles while traffic was gridlocked in both directions. The van ended up in the middle of oncoming and outgoing lanes — forming an improvised and highly dangerous “third” lane. As a result, the van missed the woman’s stop.
When the woman reminded them that she had pressed the bell, the conductor allegedly opened the door while the van was still stuck between lanes, expecting her to disembark into traffic. Visibly alarmed, the woman voiced her frustration.
What happened next left the passenger — and others onboard — stunned.
Rather than acknowledge the mistake or offer an apology, the driver reportedly became defensive and raised his voice. Then the conductor allegedly followed the woman off the van and began shouting profanities, even threatening to slap her.
“This shook me to my core,” the passenger wrote. “A woman, rightfully upset for having her safety disregarded, was threatened with violence by the very people tasked with safely transporting her.”
The atmosphere reportedly became so hostile that the original poster chose to get off at the next stop, fearing for their own safety.
The post concluded with a strong call for accountability: “To whoever owns ZR74 for Route 11 to Silver Sands: those two men should not be behind the wheel or interacting with the public. This goes beyond customer service — this is about public safety and basic human decency.”
The story has since sparked concern online, with commenters echoing the need for better regulation and respectful treatment of passengers — especially women — on public transport.
#ZRVanCulture #PassengerSafety #PublicTransport #SpeakOut